Lash Studio requires all appointments to be reserved with a credit or debit card, including appointments made online or through the phone. Any Full Set appointment that is not secured with a credit card at least 24 hours before the reserved appointment time will be cancelled. If you have scheduled an appointment online you will receive a call from the studio in order to complete the scheduling process with a credit or debit card.
We require 24 hours notice via phone call or voicemail to the salon prior to any cancellation or rescheduling of an appointment. Failure to give 24 hours’ notice will result in a cancellation fee of half the amount of the service scheduled and “No-Shows” or last minute cancellations will result in a cancellation fee of full amount of the service scheduled charged to your debit or credit card on file.
All Full Set appointments are to be reserved with a credit card. Any Full Set appointment that is not secured with a credit card at least 24 hours before the reserved appointment time will be cancelled. If you have scheduled an appointment, you will receive a call from the studio in order to complete the scheduling process with a credit card. If any Full Set appointment is rescheduled or cancelled less than 24 hours of the original appointment time, a cancellation fee will be charged to the credit card on file. The cancellation fee for a Full Set appointment is half the amount of the scheduled service.
If you arrive late we will not be able to extend your appointment time. If you arrive more than 15 minutes late we will have to reschedule and will charge 50% of the appointment fee. Out of respect and consideration for your lash stylist and other customers, please do your best to be on time.
We strive to make each guest experience as relaxing and as safe as possible. In order to do so, we politely ask that guests refrain from bringing small children or infants to their appointments. Our technicians are focused on delivering the best possible service and they are unable to monitor young ones while doing so.
Lash Studio does not allow pets or animals in the salon, with the exception of Certified Service Animals.
CALL THE LASH STUDIO IF YOU HAVE ANY QUESTION ABOUT OUR POLICIES.
The Lash Studio
9am – 6pm
760 Main Street- 7L
Hyannis, MA 02601